Invite Our Experts
Cyberweb Hotels is proud to offer expert insights on guest reviews, reputation management, and hotel success strategies. Our CEO, Hiten Bhuta, and our expert team are available for keynote speaking, panels, and training sessions.
1. The Power of Guest Reviews: How to Make Reviews Your #1 Marketing Tool
Benefits: More 5-star reviews, increased trust, and higher bookings.
- Why guest reviews are critical for hotels today.
- Impact of reviews on revenue & SEO rankings.
- Top 3 review sites hotels should focus on.
- How to get more reviews without annoying guests.
- Turning happy guests into brand ambassadors.
2. GROM FAST BOOK MORE: A Proven System for Generating More Reviews
Benefits: Faster review collection, improved reputation scores, and increased bookings.
- Introduction to GROM (Guest Review Optimization Model).
- FAST Strategy – How to boost review volume quickly.
- How more reviews = more reservations.
- Using QR codes & NFC cards for automation.
- Case study: How hotels increased rankings with GROM.
3. How to Handle Negative Reviews Like a Pro
Benefits: Reduce damage from bad reviews and turn complaints into opportunities.
- The psychology behind guest complaints.
- The 3-step response formula: Acknowledge, Apologize, Act.
- How to turn a 1-star review into a 5-star experience.
- Preventing bad reviews before they happen.
- Legal considerations in review management.
4. QR Code & ReviewTER.com – The New Way to Get More Reviews
Benefits: Collect more guest feedback instantly and improve online scores.
- Why most guests don’t leave reviews—and how to fix it.
- How to use QR codes for instant feedback.
- Leveraging ReviewTER.com for automated review collection.
- Using NFC cards for effortless guest feedback.
- Case study: How one hotel increased reviews by 60% in 30 days.
5. Google Reviews vs. OTA Reviews: Which One Matters More?
Benefits: Prioritize the right review platforms to maximize impact.
- The role of Google Reviews in hotel search rankings.
- Why OTAs (Booking.com, Expedia) prioritize reviews.
- How Tripadvisor still influences guest decisions.
- Should hotels encourage direct reviews over OTA reviews?
- How to get more reviews across multiple platforms.
Want a custom presentation or expert insights?
Email us at info@cyberwebhotels.com to invite our experts.
